About

Raj Kumar Kannam is a certified Technical Writer with over 3 years of experience in writing and editing technical documents. He is an expert in obtaining a deep understanding of products and services to translate complex information into simple, polished, and engaging content. Raj Kumar is skilled in independently gathering information from Subject Matter Experts to develop, organize, and write procedure manuals and user documentation. He has worked on over 1000+ process documents, gaining advanced Technical Editing/Formatting techniques. Raj Kumar is proficient in MS Word, MS Excel, MS PowerPoint, API Documentation, Technical Writing, Content Writing, User Guide, User Manual Preparation, Standard Operating Procedure, Job Aid Preparation, Process Documentation, SnagIt, WordPress, HTML, XML, JSON, YAML, Markdown, and has a basic knowledge of MS Visio, Oxygen XML Editor, Adobe Frame Maker, Adobe RoboHelp, Madcap Flare, Articulate Storyboard 360, Camtasia, and Confluence. Raj Kumar's excellent written and verbal communication skills, interpersonal, teamwork, and collaboration skills make him an asset to any team. He has a proven ability to work independently and self-motivated with minimal supervision. Raj Kumar is excellent at balancing multiple assignments and meeting deadlines in a fast-paced, dynamic environment. Currently, Raj Kumar works as a Technical Writer at thryve digital health, where he presents user-friendly content with a sharp focus on the audience and usability. He provides value-additions where applicable when developing Standard Operating Procedures (SOPs), Instructional Manuals, and Job Aids strictly adhering to the Organization-specific Styles and Standards. Raj Kumar plays an active role in the process and quality improvement initiatives for technical documentation. He identifies all documentation repositories, revises and edits, and determines the best solution for data compilation and centralized storage. Raj Kumar has a complete understanding of DDLC, documentation Styles (MSTP), and Standards and follows Agile methodology to track the entire DDLC process using Atlassian JIRA. He is skilled at editing and capturing screenshots using SnagIt. Prior to his current role, Raj Kumar worked as a Freelance Content Writer at twinix info media private limited for two years, where he developed various Electrical Engineering articles. He successfully gained maximum reach to these published articles across the globe. Raj Kumar's role involved researching over the Internet for necessary keywords, drafting articles based on keywords on WordPress Content Management System, inserting necessary SEO keywords to reach the maximum audience, creating necessary images,